Complaints

If something has gone wrong, tell us.

Email info@dcsecurity.co.uk with what happened, the address of the building and what you would like us to do about it.

We reply within five working days to say we have it. A full answer follows within 20 working days. If it will take longer, we say why.

If you are still not happy after that, you can get independent advice, for example from Citizens Advice.